Terms and Conditions
General Terms and Conditions
These General Terms and Conditions together with any
and all applicable Statement(s) of Work (“SOW”) between
Stratus IP (“Stratus” and also referred to as “we”, “us”,
or “our”) and the customer, on behalf of itself and those of its Affiliates
who receive Services (collectively “Customer”, and also referred to
as “you” and “your”) represent and form the entire
agreement (the “Agreement”) between us and you. “Affiliate” means any entity
that a party directly or indirectly controls, is controlled by, or is under
common control with, and “control” means the possession, directly or indirectly,
of the power to direct or cause the direction of the management or policies of
an entity, whether through the ability to exercise voting power, by contract or
otherwise. In addition to the terms stated herein, these General Terms and
Conditions include and incorporate the Product Terms of Use attached here to
Exhibit “A”.
1. Term and Termination.
1.1 Statement of Work Term.
a. The term of the Agreement shall commence on
the effective date set forth in the Stratus ip SOW and shall continue until the
earlier of (i) all Statements of Work hereunder having expired or terminated
and (ii) termination of the entire Agreement pursuant to the provisions hereof
(the “Term”). Unless otherwise specified on a SOW, the term will auto-renew for
additional periods of the same length and include a 5% price increase in
pricing unless either we or you give written notice up to sixty (60) days of
the contract expiration date. All one-time ONLY Penetration Test engagements
are excluded from the auto-renewal process. In the event of termination of the
Agreement, all Statements of Work hereunder shall also terminate.
b. SPECIFIC to Penetration Tests and/or
Vulnerability Scans – All penetration tests / vulnerability scans outlined in
the SOW to be done on a “per year” basis must be completed annually, or they
will be forfeited. These tests/scans cannot be rolled over into subsequent
years of the SOW.
1.2 Services. During the term of this Agreement,
we agree to provide professional services and/or managed analytics security
services on a subscription basis, referred to hereafter as the “Services” and
as further defined in each applicable SOW and associated attachments (the “Services”)
and incorporated for reference. For the avoidance of doubt, all SOW are subject
to the terms and conditions contained herein and will include the following:
(i) the particular Service(s) being purchased; (ii) the term of the Service(s)
(confirmation of the term of the Service(s) being purchased); (iii) the
compensation and billing method for the Services; and (iv) any other applicable
information agreed to by the parties.
1.3 Work on Customer Premises. If and to the
extent that the implementation, performance or delivery of the Services require
us to be present at the your premises, then, upon receiving travel approval
from you and subject to adherence to our travel reimbursement policy, or other
travel reimbursement guidelines set forth in the SOW, you shall reimburse us
for all reasonable and actual out‐of‐pocket travel expenses, including,
but not limited to, hotel, airfare and meals, incurred in connection with the
implementation, performance or delivery of the Services.
1.4 Termination.
a. For Breach. Either party may terminate this Agreement or any
active SOW if the other party materially breaches a term of the Agreement, and,
if the breach is remediable, the breach continues for 30 days after written
notice of the breach. Termination of a single SOW under this Section will not
be deemed a termination of any other SOW, unless otherwise specified by us.
b. Termination for Insolvency. Each party may terminate this
Agreement effective immediately upon written notice, should the other party (i)
make a general assignment for the benefit of creditors; (ii) institute
proceedings, or have proceedings instituted against it, seeking relief or
reorganization under any laws relating to bankruptcy or insolvency: or (iii)
have a court of competent jurisdiction appoint a receiver, liquidator, or
trustee over all or substantially all of such party’s property, or provide for
the liquidation of such party’s property or business affairs.
c. Effect of Termination. If any SOW or any part of this Agreement
is terminated or expires, then the following sections of these General Terms and
Conditions: Sections 2 (Payment Terms), 3 (Warranties), 4 (Limitation of
Liability), 5 (Indemnity), 6 (Confidentiality), 7 (Intellectual Property), 8 (Compliance
with Export Control and Anti‐Corruption Laws) and 9 (General
Provisions), and the obligation to pay any reasonably undisputed unpaid fees
owed will survive such termination. In addition to the foregoing, any pre‐paid
but unused fees shall be refunded to Customer within thirty (30) days of the
effective date of termination or expiration of this Agreement. Upon your
written request, we will return or destroy, if feasible, any of your Data in
our possession within thirty (30) days of the effective date of termination or
expiration of this Agreement.
2. Payment Terms.
2.1 Pricing. You agree to pay any reasonably
undisputed fees for the Services that you order at the prices set forth in the
applicable SOW as well as any reasonable and actual out‐of‐pocket
travel expenses (“Fees”). All SOW’s are non‐cancelable and non‐refundable,
except for any pro‐rata prepaid fees when the other party has an uncured
material breach.
2.2 Invoicing. Payment terms may be subject to
credit approval. All Fees are exclusive of all sales, use, excise, value added,
withholding and other taxes, and all customs duties and tariffs now or
hereafter claimed or imposed by any governmental authority upon the Services
which shall be invoiced to and paid by you. As applicable, you will provide tax
exemption certificates or direct‐pay letters to us on or before the
SOW Effective Date. We will invoice you for the Fees in advance, arrears,
annually, monthly, or periodically during our performance of the Services
according to the SOW. You will pay us all reasonably undisputed amounts invoiced
within thirty (30) days. Reasonably undisputed and unpaid balances may accrue
interest at the rate of the lesser of two (2%) per month or the then‐highest
rate permissible under applicable law. You will make full payment in U.S.
dollars ($), unless a different currency is specified in the SOW. If any Fees or
other amount owing by you is thirty (30) or more days overdue, we may, without
limiting our other rights and remedies, accelerate your unpaid Fee obligations
so that all such obligations become immediately due and payable, and suspend
Services until such amounts are paid in full. We will give you at least ten
(10) days’ prior notice that your account is overdue, in accordance with
Section 9.3, before suspending services to you. Notwithstanding anything herein
to the contrary, you shall be permitted to dispute any invoice, or a portion
thereof, in good faith, which good faith dispute shall not be deemed a breach
of this Agreement or subject you to any penalties hereunder.
2.3 Disputed Fees. You may withhold payment of
particular fees that you dispute in good faith (“Disputed Fees”) only, if you
provide written notification (“Dispute Notice”) of such Disputed Fees to us
along with payment of any undisputed portion of such fees within thirty (30)
days of receipt of the invoice containing the Disputed Fees. The Dispute Notice
must set forth the justification for such dispute in sufficient detail to allow
us to investigate the Disputed Fees. Upon our receipt of the Dispute Notice,
the parties will immediately negotiate in good faith to resolve the issue that
is the subject of the Dispute Notice. We will not exercise our rights under
Section 2.2 if and while you are disputing the applicable Fees reasonably and
in good faith and are cooperating diligently to resolve the dispute.
2.4 Rate Schedule. All rates, fees, and related
pricing for agreed upon Services will be captured in the relevant Service Order
Term and Pricing Sheet. Renewal rates and terms will be listed on the Service
Order; however, in the absence of such, all Services will (1) automatically
renew for the length of the original term, and (2) include a 5% price increase
unless our customers give us their cancellation notice in writing or email up
to 60 days prior to the Contract expiration date. All one-time ONLY Penetration
Test engagements are excluded from the auto-renewal process. IN THE EVENT CUSTOMER MAKES ANY ADDITIONS TO
ANY CIRRUS PRODUCT BEYOND WHAT HAS BEEN CONTRACTED FOR, CUSTOMER AGREES TO PAY
ALL ADDITIONAL CHARGES ASSOCIATED THEREWITH.
3. Warranties.
3.1 Our Warranty and Disclaimer. We warrant to
you that we will perform our duties under this Agreement in a diligent and
businesslike manner, consistent with industry standards. In addition, we
warrant and covenant that each of our employees and agents assigned to perform
work hereunder shall have the proper skill, training and background so as to be
able to perform in a competent and professional manner and that all work will
be so performed. EXCEPT AS MAY BE SET FORTH HEREIN OR IN A SOW, WE
PROVIDE THE SERVICES “AS IS.” WE DISCLAIM ALL OTHER WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
TITLE, NON‐INFRINGEMENT, ACCURACY, MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, SATISFACTORY QUALITY OR ARISING FROM COURSE OF DEALING,
COURSE OF PERFORMANCE OR USAGE OF TRADE.
3.2 Third-Party Products. You acknowledge and
agree that unaffiliated third parties may provide certain software, products
and services subject to their standard terms and conditions (“Standard Terms”)
as a part of our Services and that our ability to provide you Services may be
dependent upon you accepting each third party’s Standard Terms in any form
provided. To the extent applicable, you authorize us to accept on your
behalf any licenses or Standard Terms as part of the installation and
maintenance of applicable third party software, products, and/or services. To
the extent applicable and permissible, we shall pass through to you all
available warranties in respect of any third‐party software, products and
services used in the Services under the Standard Terms of such third parties.
We make no representations and warranties with respect to any third‐party
software, products and services used in the Services. Moreover, you agree
that if you have a dispute with or claim damages from or as a result of such
third parties that you will seek applicable relief from them and not through or
from Stratus ip. For the avoidance of doubt, we disclaim any and all and
you acknowledge that we have no liability from the actions or omissions from
third parties.
3.3 Remedy. If notified in writing of a valid
warranty claim under Section 3, we will, at our option (i) correct the non‐conforming
Service so that it materially complies with the specifications; (ii) provide a
replacement with substantially equivalent functionality; or (iii) terminate the
Agreement and refund a pro‐rata portion of the prepaid fee
based on the number of months remaining in the Initial Term or Renewal Term as
of the date that you provided written notice of the warranty claim under
Section 3. This Section states our entire liability and your sole and exclusive
remedy for all claims of a breach of warranty.
3.4 Your Warranties. You warrant that where you
have disclosed to us electronic data and information submitted by or collected
and processed by or for you using the Services (“Your Data”) you have obtained
the prior authorizations and consents of all relevant third parties and/or
individuals for us and our authorized agents, contractors, representatives and
vendors to collect, use and disclose Your Data for all purposes relevant to
this Agreement and the Services. You also warrant that you are in compliance
with all applicable laws, regulations and/or guidelines. You further warrant
that you have and shall maintain all appropriate authorizations, consents,
permissions and/or licenses (including from all relevant third parties) to
enable us to perform the Services and will immediately inform us if there are
any changes to the authorizations, consents, permissions and/or licenses which
may affect the delivery of our Services or our legal rights or obligations.
3.5 We may provide you with access and use of
our customer proprietary portal (the “Portal”), as necessary for you to receive
the Services and the applicable written directions and/or policies relating to
the Services, which may be in paper or electronic format (the “Documentation”),
and our provided Equipment or a combination thereof, as necessary for you to
receive the Services and access the Portal. We grant You a limited,
nontransferable, royalty‐free and nonexclusive license to
access and use, during the term of the Services only, the Services delivered to
You, subject to the restrictions set forth below. For the avoidance of
doubt, any Documentation we provide to you is solely for your benefit and is
not intended to be shared with any third parties nor should the Documentation
be relied upon by such third parties for any reason.
3.6 You, when applicable, will: (i) use the
Services for your internal security purposes, (ii) be responsible for
designating/authorizing customer users and (iii) will not, for itself, or any
third party: (a) sell, rent, license, assign, distribute, or transfer any of
the Services (other than to an Affiliate); (b) decipher, decompile, disassemble,
reconstruct, translate, reverse engineer, or discover any source code of the
software utilized by the Services; (c) copy any Software or Documentation,
except that you may make a reasonable number of copies of the Documentation for
your internal use (provided Customer reproduces on such copies all proprietary
notices); or (d) remove from any software, Documentation or Equipment any
language or designation indicating the confidential nature thereof or the
proprietary rights of ours or your suppliers. In addition, you will not, and
will not permit unaffiliated third parties to, (I) use the Services on a time‐sharing,
outsourcing, service bureau, hosting, application service provider or managed
service provider basis; (II) alter any aspect of any Services or Equipment; or
(III) assign, transfer, distribute, or otherwise provide access to any of the
Services to any unaffiliated third party or otherwise use any Services with or
for the benefit of any unaffiliated third party.
4. Limitation of Liability.
4.1 EXCEPT FOR AMOUNTS RELATED TO YOUR INDEMNIFICATION
OBLIGATIONS HEREUNDER, NEITHER PARTY WILL BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT OR CONSEQUENTIAL DAMAGES OR LIABILITIES, (INCLUDING LOST PROFITS, LOSS
OF REVENUE, GOODWILL, INTERRUPTION OF BUSINESS, REPUTATION OR SAVINGS, LOSS OR
UNAVAILABILITY OF DATA) ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT NO
MATTER THE THEORY OF HARM INCLUDING, BUT NOT LIMITED TO, BREACH OR REPUDIATION
OF CONTRACT, TORT, BREACH OF WARRANTY, NEGLIGENCE, OR OTHERWISE, WHETHER OR NOT
THE OTHER PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES. EXCEPT
FOR AMOUNTS RELATED TO YOUR INDEMNIFICATION OBLIGATIONS HEREUNDER, EACH PARTY’S
LIABILITY TO THE OTHER FOR ANY LOSS OR DAMAGE IN CONNECTION WITH OR ARISING OUT
OF THIS AGREEMENT, NO MATTER THE THEORY OF HARM INCLUDING, BUT NOT LIMITED TO,
BREACH, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, IS IN EACH CASE LIMITED TO
THE FEES PAID UNDER THIS AGREEMENT IN THE PREVIOUS TWELVE (12) MONTHS. THE
LIMITATIONS AND EXCLUSIONS CONTAINED HEREIN WILL APPLY TO THE MAXIMUM EXTENT
PERMISSIBLE UNDER APPLICABLE LAW, AND NOTHING HEREIN PURPORTS TO LIMIT EITHER
PARTY’S LIABILITY IN A MANNER THAT WOULD BE UNENFORCEABLE OR VOID AS AGAINST
PUBLIC POLICY IN THE APPLICABLE JURISDICTION.
5. Indemnity.
5.1 Your Indemnification. You will defend us
against any claim, demand, suit or proceeding made or brought against us by a
third party related to Your Data or your use of any Service (a “Claim Against
Us”) and will indemnify us from any and all losses, damages, liabilities, and
costs (including attorney fees) (“Losses”).
5.2 Our Indemnification. We will defend you
against any claim, demand, suit or proceeding made or brought against you by a third
party alleging that your use of any Service provided under this Agreement
infringes or misappropriates such third party’s intellectual property rights (a
“Claim Against You”) and will indemnify you from any Losses as a result
thereof. We will have no indemnification obligation with respect to any action
to the extent arising out of: (i) the use of any Services or any part thereof,
in combination with software or other products not supplied by us; (ii) any modification
of the Services not performed or expressly authorized by us; or (iii) the use
of any of the Services other than in accordance with this Agreement. If any
Service is held to infringe and its use is enjoined, we will, at our option and
expense, (i) obtain the right to continue providing that Service consistent
with the terms of this Agreement and the applicable Stratus ip SOW, (ii)
replace or modify that Service so that it no longer infringes, or (iii) grant
you a credit for the Service that you have not received.
5.3 Indemnification Conditions. In each case, as
a condition to the right to receive indemnification for a claim, the
indemnified party will (i) give the indemnifying party prompt notice of the
claim; (ii) cooperate with the indemnifying party, at the indemnifying party’s
expense, in the defense of the claim; and (iii) give the indemnifying party the
right to control the defense and settlement of the claim. This Section 5 is the
sole remedy against claims of infringement.
6. Confidentiality.
6.1 Confidential Information. “Confidential
Information” means non‐public information that is disclosed by either party,
or to which either party has access, that is either (i) marked as confidential
of (ii) the receiving party knows to be confidential information of the other
party.
6.2 Recipient Obligations. A party receiving
Confidential Information will (i) restrict the use of the Confidential
Information to those purposes necessary for the performance of the receiving
party’s obligations and the exercise of the receiving party’s rights under this
Agreement, and (ii) during the term of this Agreement and thereafter, safeguard
against disclosure of the Confidential Information to third parties using the
same degree of care to prevent disclosure as it uses to protect its own
information of like importance, but at least reasonable care. All proprietary
and copyright notices in the original must be affixed to copies or partial
copies of Confidential Information made by a receiving party. Each party must,
to the extent permitted, provide the other with notice of any governmental,
judicial or administrative order or proceeding to compel the disclosure of
Confidential Information received under this Agreement, as promptly as the circumstances
of such order or proceeding reasonably permit. Nothing herein shall preclude
either party from disclosing Confidential Information to any of its directors,
employees, consultants, professional advisers or subcontractors to the extent
that such disclosure is reasonably necessary for the purposes of this Agreement
or the performance of the Services.
6.3 Safeguards. In order to protect Your Data,
we have in place and agree to maintain commercially reasonable administrative,
physical and technical safeguards which are designed to protect (i) against
anticipated threats to the security of such information, and (ii) against
unauthorized access to or use of such information.
6.4 Notification. We will notify you promptly of
any third‐party unauthorized access to Your Data. Such notice
will include, to the extent known, information about the extent and scope of
the unauthorized access to the extent such information is reasonably available
to us.
6.5 Exceptions. Neither party will be obligated
to maintain any information in confidence or refrain from use if (i) the information
was in the receiving party’s possession or was known to it prior to its receipt
from the disclosing party, (ii) the information is independently
developed by the receiving party without the utilization of Confidential
Information of the disclosing party, (iii) the information is or becomes public
knowledge without fault of the receiving party or (iv) it is required by
applicable law. Nothing contained in this Agreement will require the
alteration, deletion or destruction of back‐up media made in the ordinary
course of business, provided, however; that in each instance each party will
maintain the confidentiality of Confidential Information in accordance with the
terms of this Agreement.
7. Intellectual Property.
7.1 Ownership of Intellectual Property in the Services
and Deliverables; Reservation of Rights. All right, title and interest
in and to all copyrights, trademarks, trade secrets, patents, mask works,
deliverables, and all other intellectual property embodied in the Services and
any documentation produced by us in connection with the Services, including but
not limited to written reports, user manuals, training materials and any
improvements thereto or goodwill associated therewith (“Deliverables”) are
retained by us or our licensors. Subject to this Agreement and for the duration
of its term, we grant you a non‐exclusive, nontransferable, right and
license to (i) use and access the Services for internal business purposes and
(ii) use, display and reproduce the Deliverables for your internal business purposes.
Your Data and any work product generated as part of use of the Services shall
be exclusively owned by You and shall be deemed works “made for hire.” This
does not apply to the Services themselves.
7.2 License to Host Your Data. You grant us a
limited‐term
license to host, copy, transmit and display Your Data as necessary for us to
provide the Services in accordance with this Agreement. Subject to the limited
licenses granted herein, we acquire no right, title or interest from you or
your licensors under this Agreement in or to Your Data.
7.3 Restrictions. You will not (and will not
allow any third party to): (i) except to the extent applicable law expressly
gives you permission to do so, reverse engineer or attempt to discover any
source code or underlying ideas or algorithms of any Services (except to the
limited extent that applicable law prohibits reverse engineering restrictions);
(ii) provide, lease, lend, disclose, use for timesharing or service bureau
purposes, or otherwise use or allow others to use for the benefit of any third
party, any Services (except as expressly and specifically authorized by us in
each instance) or (iii) use the Services, including any documentation provided by
us, in connection with the development of products or services that compete
with the Services.
7.4 Customer Reports. You shall own right, title
and interest in and to any written summaries, reports, analyses, and findings
or other information or documentation prepared uniquely and exclusively for
Customer in connection with the Services and as specified in the Service SOW
(the “Customer Reports”).
8. Compliance with Export Control and Anti‐Corruption
Laws.
8.1 Export Control Laws. You acknowledge and
agree that Services may be subject to restrictions and controls imposed by the
United States Export Administration Act, the regulations thereunder and similar
laws in other jurisdictions. You agree to comply with all applicable export and
re‐export
control laws and regulations, including, but not limited to the
Export Administration Regulations (“EAR”) maintained by the U.S. Department
of Commerce, trade and economic sanctions maintained by the Treasury
Department’s Office of Foreign Assets Control, and the International Traffic in
Arms Regulations (“ITAR”) maintained by the Department of State. Specifically,
you covenant that (i) you are not yourself sanctioned or otherwise restricted
from such applicable laws and regulation; and (ii) you shall not, directly or
indirectly, sell, export, re‐ export, transfer, divert, or
otherwise dispose of any Services or technology (including products derived
from or based on such technology) received from us to any destination, entity,
or person prohibited by the laws or regulations of the United States, without
obtaining prior authorization from the competent government authorities as
required by those laws and regulations. You further agree to not transfer to or
through the Services any data, materials or other items controlled for export
under ITAR, EAR or other applicable regulations (collectively, “Controlled
Data”) unless you have prior written authorization to do so from competent
government authorities to transfer such Controlled Data to us and have provided
such authorization and signed an amendment to this Agreement authorizing the
transfer of Controlled Data to us.
9. General.
9.1 WAIVER OF JURY TRIAL. CUSTOMER VOLUNTARILY AND
KNOWINGLY WAIVES THEIR RIGHT TO A JURY TRIAL as to all claims, defenses, and/or
counterclaims in any action, legal proceeding, or lawsuit arising out of and/or
relating to this Agreement. This means
that Customer hereby waives their right to jury trial on any legal dispute
arising from or relating to this Agreement and consents to the submission of
all issues of fact and law arising out of and/or relating to this Agreement to
a Judge of a Court of competent jurisdiction as otherwise provided for in
Section 9.2 below.
9.2 Governing Law; Venue. The validity,
interpretation, performance, and enforcement of this Agreement shall be
construed in accordance with, and shall be governed by, the substantive laws of
the State of New Jersey without regard to principles of conflicts of law and
without regard to any rule of construction relating to which party drafted this
Agreement. The parties confer jurisdiction to enforce this Agreement, and the
provisions and covenants contained in this Agreement, upon the state courts of
the County of Burlington, New Jersey, or the Federal District Court of New
Jersey located in Camden, New Jersey. Customer agrees that service of process
may be made by Stratus upon Customer by US Mail in accordance with the Notice
provision of this Agreement and waives Employee’s rights to service by other
means. The parties exclude the application of the UN Convention on the
International Sale of Goods.
9.3 Notices. All notices hereunder will be given
to the appropriate party and department at the address specified in the SOW or
at such other address as the party will specify in Writing under the terms
herein. Notice will be deemed given: upon personal delivery; if sent by email
or fax, upon confirmation of receipt; or if sent by certified U.S. mail,
postage prepaid, three (3) days after the date of mailing.
9.4 Assignment. Except for an assignment to an
Affiliate expressly disclosed to and party to these General Terms and
Conditions and SOW, Customer may not assign this Agreement or any rights or
obligations thereunder, in whole or in part, without prior written consent of
Stratus, which will not be unreasonably withheld and any non-consensual
assignment or transfer shall be null and void. This Agreement and each SOW shall
be binding on and inure to the benefit of the parties’ respective successors
and permitted assigns. There are no intended third party beneficiaries to this
Agreement.
9.5 Force Majeure. Each party acknowledges that
the provision of Services might be affected by factors outside of a party’s
control. Neither party will be liable for any breach of this Agreement, for any
delay or failure of performance resulting from any cause beyond its reasonable
control, including but not limited to the weather, civil disturbances, acts of
civil or military authorities, change of law or regulation, acts or omissions
of vendors or suppliers, equipment failures, transportation difficulties,
pandemics and/or epidemics, or acts of God. If any force majeure event shall
continue for more than 60 days from the date of notice of the force majeure
event to the other party, then the other party shall be entitled to serve
notice to terminate this Agreement without any further liability hereunder.
9.6 Entire Agreement. This Agreement, including
any SOW, sets forth the entire understanding and fully integrated agreement
between you and us with respect to the subject matter contained therein, and
supersedes all prior agreements, whether oral or written, between us with
respect to the subject matter herein, including but not limited to any non‐disclosure
agreement. Any modification or amendment to these terms must be made in writing
and executed by an authorized representative of each party, except however, if
Stratus ip modifies these terms or any applicable SOW terms during Customer’s
subscription Term, the modified version will take effect upon Customer’s next
renewal Term renewal or, after thirty (30) days’ notice of such modification,
Customer continues to use the Services. In addition: (a) If Stratus ip launches
new products or optional features that require opt-in acceptance of new terms,
those terms will apply upon Customer’s acceptance or use, including continued
use; (b) changes to any terms will take effect immediately for all Cirrus and
third party Subscriptions; and (c) during a subscription Term, Stratus ip may
update Stratus ip’s Privacy Policy, General Terms of Use, and Terms of Sale
from time-to-time to reflect process improvements or changing practices, and
these changes will take effect thirty (30) days from the date of posting so
long as they do not substantially diminish Customer’s rights or create
substantial additional Customer obligations during a subscription Term. Stratus
ip’s documentation is available online and constantly being developed and
improved, and as a result, during a subscription Term Stratus ip may update the
documentation to reflect best practice with the relevant Stratus ip services,
provided that these changes do not substantially diminish Customer’s rights or
create substantial Customer obligations. In the event of any conflict between these
Terms and any Stratus ip SOW these Terms will take precedence unless otherwise
expressly provided. No waiver will be implied from conduct or failure to
enforce or exercise rights under these Terms.
9.7 Counterparts. This Agreement and each SOW
may be executed in multiple counterparts, each of which will be deemed to be an
original. A facsimile or electronic signature will have the same force and
effect as the original signature counterpart. Only a writing signed by both
parties may change the terms of any SOW.
9.8 Severance. If any provision or part‐provision
of this Agreement is or becomes invalid, illegal, or unenforceable, it shall be
deemed modified to the minimum extent necessary to make it valid, legal and
enforceable. If such modification is not possible, the relevant provision or
part‐provision
shall be deemed deleted. Any modification to or deletion of a provision or part‐provision
under this clause shall not affect the validity and enforceability of the rest
of this agreement.
9.9 Waiver. The waiver of a breach of any
provision of this Agreement or any SOW will not operate or be interpreted as a
waiver of any continuing or subsequent breach.
9.10 Attorney’s Fees and Costs. If any action is
brought with respect to this Agreement or the parties’ relationship, Stratus
shall be permitted to recover any attorney’s fees and costs incurred with the
successful prosecution or defense of any action, claim, suit, or otherwise.
9.11 References and Publicity. Customer
expressly consents to Stratus’s use Customer’s name or logo in any marketing
materials. Customer further agrees that it will not use Stratus’s name or logo
in any capacity without Stratus’s express written consent.
EXHIBIT “A”
CIRRUS PRODUCT TERMS OF USE
Updated as of March 25, 2024
These Cirrus Product Terms of Use (“Terms of Use”)
govern your use of Cirrus’s Products, and any other Products that may be added
to the Cirrus family of Products in the future (collectively referred to herein
as the “Cirrus Products” or the “Products”). By
purchasing or using the Cirrus Products, you (as an individual and on behalf of
the organization you work for) agree to be bound by these Terms of Use and the
Stratus ip General Terms and Conditions (the “General Terms and
Conditions”) into which these Terms of use are incorporated (collectively,
the “Agreement”). Capitalized terms not defined in these Terms of Use
have the meaning given to them in the General Terms and Conditions. The term
“you” includes the organizations on behalf of which you use the Products.
If you do not agree to the Agreement, you may not
register, access or use the Cirrus Products. If you do not
agree to any changes to these Terms of Use, you must cease using
the Cirrus Products immediately.
1. DEFINITIONS
In addition to the definitions set forth in the General
Terms and Conditions, the following shall apply:
a. “Cirrus Phishing Client” means the organizations and
individuals on behalf of which you purchase or use the Cirrus Phishing Product,
which may be an organization you work for, or an organization for which you
provide Managed Services.
b. “Client” means an individual or organization for which you use the Products
and which may be: (i) an organization you work for; (ii) an organization you provide
Managed Services to; (iii) or a prospect for use of the Products. Where
applicable, the term Client includes personnel of the Client or other
individual associated with such Client.
c. “Dark Web” means internet content that exists on darknets, which require
specific software, configurations or authorizations to access. The Dark Web
allows computers to communicate anonymously without divulging identifying
information.
d. “Dark Web Clients” means the organizations and individuals on behalf of
which you purchase or use Cirrus Dark Web Monitoring, and/or that are
associated with Monitoring Assets that you provide for use with Cirrus Dark Web
Monitoring. A Dark Web Client may be an organization that you work for, or an
organization for which you provide Managed Services.
e. “Dark Web Results” is the information that results from your use of Cirrus
Dark Web Monitoring and the comparison of Monitoring Assets and information
found on the Dark Web.
f. “Domain Name Asset” means any internet domain name (such as for example
“@YourName.com” or “@ClientName.org”) that is owned or controlled by you or
your Client as designated by you from time to time in through your use of the
Cirrus Products.
g. “Email Asset” means any email address (such as “John.Doe@YourName.com” or
“John.Doe@ClientName.org”) that is owned or controlled by you or your Client,
as designated by you from time to time for use with Cirrus Products.
h. “Cirrus Client” means a Cirrus Phishing Client, a Cirrus Dark Web Monitoring
Client and/or a Client of any other Cirrus Products.
i. “Cirrus Results” means Cirrus Phishing Results, Cirrus Dark Web Monitoring
Results, and/or any other similar results from other Cirrus Products.
j. “IP Address” means any IP address for a system, network or device which you
or your Client owns, or to which you or your Client has authorized access, as
designated by you from time to time through your use of the Cirrus Products.
k. “Live Data Search” is a trial setting of Cirrus Dark Web Monitoring that
allows you to encourage purchase of the Cirrus Dark Web Monitoring by providing
limited Cirrus Dark Web Monitoring services and partial Dark Web Results as an
example of what Cirrus Dark Web Monitoring can do. For example, the Dark Web Results
on Live Data Search mode only partially reveal credentials found on the Dark
Web.
l. “Monitoring Assets” means Domain Name Assets, Email Assets, and IP
Addresses, that you provide to us for use with Cirrus Dark Web Monitoring.
Monitoring Assets are a form of “Content” as that term is defined in the
Stratus ip General Terms and Conditions, and Stratus ip will protect the
Monitoring Assets and use them in the limited manner as described in the
Stratus ip General Terms and Conditions.
m. “Supplier” means any current or prospective contractor, vendor, business
partner, agent or affiliated agency of you or your Client. The term “you” or
“Cirrus Client” shall include Suppliers thereof where the Cirrus Product is
being used to monitor or vet such Supplier.
2. USE OF PRODUCTS
a. Right to Use. Subject to your compliance with
the Agreement and the receipt by us of all fees applicable to the Cirrus
Product, Stratus ip grants you a limited, revocable, non-sublicensable,
non-exclusive right and license to access and use the Product during the
Committed Service Term of the applicable Subscription for the number of
licenses purchased in accordance with the Product Specifications.
b. Cirrus Dark Web Monitoring. Cirrus Dark Web Monitoring is a
powerful tool through which users can scan the Dark Web for Dark Web Results
based on Monitoring Assets provided. Dark Web Results can be highly sensitive
and personal, such as: areas of the Dark Web that are searched by Cirrus Dark
Web Monitoring, account passwords, social security numbers, credit card numbers
and bank account information. Dark Web Results can be used to compromise the
rights of individuals and entities in a harmful manner. Dark Web Results are
held in the Cirrus Dark Web Monitoring platform, but can also be downloaded in the
form of reports and distributed by email depending on configuration of the
Product. The presence of Dark Web Results suggests that that one or more
individuals or organizations associated with the Monitoring Assets are being
targeted and/or at risk of unauthorized dissemination or use of Dark Web
Results. You agree that you will not misuse, abuse, or otherwise make
tortious use of the Dark Web Results nor use the Cirrus Dark Web Monitoring for
any tortious or other harmful purpose.
c. Cirrus Dark Web Monitoring Live Data Search. Stratus ip may
provide Cirrus Dark Web Monitoring licenses to be used in Live Data Search mode
with the understanding that they will be used as a demonstration tool to
encourage the purchase of full licenses to use Cirrus Dark Web Monitoring. As
such, you hereby agree to use Live Data Search in this limited manner, and only
with prospects. Because Live Data Search is a demonstration tool, monitoring
and searching is not as thorough as when using a standard license to Cirrus
Dark Web Monitoring; Live Data Search Dark Web Results do not provide full
results or information.
d. Cirrus Phishing. Cirrus Phishing is a Product that allows you
to: (i) create simulated phishing campaigns within your organization or those of
your Client through the use of templated emails, landing pages and other useful
information provided by Stratus ip and; (ii) run end-user security awareness
training. Cirrus Phishing also allows you to monitor, track and report on the
results of the campaigns and training; for example, information about who
engaged in a phishing attempt, and the type of engagement (“Cirrus Phishing
Results”). Cirrus Phishing Results will be held within the Cirrus Phishing
Product platform throughout the Committed Service Term of the Subscription.
e. Cirrus Phishing Templates. Cirrus Phishing provides templates
for emails, landing pages and other documentation (“Templates”) that you
may modify when creating simulated phishing campaigns. You are responsible for
making such Template modifications in a manner that: (a) complies with all
Applicable Laws, including those in the jurisdictions where the campaign will
run; (b) does not infringe the intellectual property rights of third parties
such as, for example, misuse of trademarks or trade names, and; (c) is not
obscene, offensive, inappropriate, or that otherwise may expose you or Stratus
ip to civil or criminal liability. The Templates are the property solely of
Stratus ip.
3. ADDITIONAL PROVISIONS ON LIMITATIONS AND LIABILITY
In addition to the definitions set forth in the General
Terms and Conditions, the following shall be true with respect to your use of
the Cirrus Products.
a. Representations Regarding Cirrus Products. You
represent and warrant the following every time you use Cirrus Products, and breach
of the following may result in Stratus ip’s immediate suspension of the
Product, followed by termination unless the issue is cured in Stratus ip’s reasonable
determination:
– for Cirrus Dark Web Monitoring — you have obtained prior written permission
from all Dark Web Clients (including prospects) to use the Product with respect
to Client including permission to: (i) use their Monitoring Assets with the
Product, and; obtain, review and provide the Dark Web Results to you;
– for Cirrus Phishing – you have obtained the written permission of the Cirrus
Phishing Clients to use the Product with respect to Client including permission
to: (i) conduct a simulating campaign, and; (ii) obtain, review and provide the
Cirrus Phishing results to you;
– you will use Cirrus Products in a manner that is consistent with the
contracts and policies of the applicable Cirrus Client, and all Applicable
Laws;
– you will use Cirrus Results for the sole purpose of providing services to the
applicable Cirrus Client, to benefit such Cirrus Client and not to harm any
person or other entity;
– you will share Cirrus Results only with individuals and organizations that:
(i) are bound by strict confidentiality agreements that are no less protective than
the obligations set forth in the Stratus ip General Terms and Conditions; (ii)
will protect the Cirrus Results as Stratus ip’s Confidential Information; (iii)
will use the Cirrus Results for the purpose of benefitting the applicable
Cirrus Client, and; (iv) will not use the Cirrus Results to harm an person or
other entity. You may also, with the appropriate user authorizations and
consents, share Cirrus Results with law enforcement authorities for the benefit
of your Cirrus Client.
b. Withdrawal of Permissions. If any person or
entity revokes, withdraws or otherwise terminates its permission to you with
respect to use of the Cirrus Products with respect to such person or entity,
you must immediately remove all information pertaining to such person or entity
from the applicable Cirrus Product (including any and all data stored
elsewhere), and not use the Cirrus Product with respect to such person or
entity. For example, if a person withdraws permission for you to use Cirrus
Dark Web Monitoring to search the Dark Web for information about that person,
you must cease use of that person’s Monitoring Assets with respect to Cirrus
Dark Web Monitoring.
c. Supplemental Protection. You understand and agree that the
Cirrus Products are supplemental to, and are not intended to replace, any
security measures that you may now have or that you may implement in the future
(whether physical, technical or procedural), such as filters, virus software,
firewalls, surveillance or information security programs. No security solution
can be completely effective, and at no time (including post-implementation of
the Product) does Stratus ip guarantee the quality, effectiveness, or
efficiency of your security posture, including any policies, procedures, or
operations.
d. Breach of Representations. You agree to indemnify, defend and
hold Stratus ip harmless pursuant to the indemnity provisions set forth in the
Stratus ip General Terms and Conditions for any claims that arise from your
breach of these Product Terms of Use, including the representations herein.
