President's Club Criteria
Sales
Cybersecurity Consultant
1. Hit 100% or more of quota
Enterprise Cybersecurity Consultant
1. Hit 100% or more of quota
Client Care
Client Care – (SD, JA)
1. 5 customer visits per quarter
2. Sell $4k of incremental revenue (MRR) OR $1k of CIRRUS incremental revenue (MRR) in 3 out of 4 quarters
3. (TBD) AI initiatives in Q3 & Q4
Senior Client Care – (BP, JM)
1. 5 customer visits per quarter
2. Sell $8k of incremental revenue (MRR) OR $1k of CIRRUS incremental revenue (MRR) in 3 out of 4 quarters
3. (TBD) AI initiatives in Q3 & Q4
Principal Client Care – (BQ)
1. 5 customer visits per quarter
2. Sell $10k of incremental revenue (MRR) OR $1k of CIRRUS incremental revenue (MRR) in 3 out of 4 quarters
3. (TBD) AI initiatives in Q3 & Q4
Enterprise Client Care – (JB)
1. 5 customer visits per quarter
2. Sell $12k of incremental revenue (MRR) OR $1k of CIRRUS incremental revenue (MRR) in 3 out of 4 quarters
3. (TBD) AI initiatives in Q3 & Q4
Client Care Manager – (BM)
1. Depending on CC reps added in 2026 – 2 out of 3 OR 3 out of 4 direct reports quality for President’s Club
Cybersecurity Success Manager – (ML)
1. Contribute to at least 4 Closed Won CIRRUS opportunities by the Client Care Team 3 out of 4 quarters
2. Attend at least 12 QBR/CSM Intro meetings per quarter – 3 out of 4 quarters
3. Create & delivery at least 6 Cybersecurity Roadmaps via customer meetings per quarter – 3 out of 4 quarters
Sales Operations
Sales Ops Analyst – (BM)
1. Attain Outreach Certification
2. Close assigned Sales Ops Intake Requests an average of 2 days or less
3. Complete at least 90% of assigned rocks in 2026
4. Special projects / justifications consideration – to be approved by Mike / Bob / Preston
Sr. Digital Marketing Analyst – (LP)
1. Generate at least 25 qualified marketing leads through various marketing initiatives
2. Complete at least 90% of assigned rocks in 2026
3. Special projects / justifications consideration – to be approved by Mike / Bob / Preston
Sales Enablement & Communications Specialist – (DD)
1. Ensure at least 90% of staff per month view and utilize corporate intranet by end of 2026
2. Complete at least 90% of assigned rocks in 2026
3. Special projects / justifications consideration – to be approved by Mike / Bob / Preston
Sr. Sales Ops Analyst – (RS)
1. Attain Salesforce Administrator Certification
2. Complete at least 90% of assigned rocks in 2026
3. Special projects / justifications consideration – to be approved by Mike / Bob / Preston
CIRRUS Service Delivery
Security Engineer
1. Laptop Configuration Accuracy Rate – ≥ 90% Accuracy
2. Issue Resolution Time – ≤ 3 Business Days
3. Customer Email Acknowledgment Time – ≤ 2 Business Hours
Presales Solution Engineers
Solution Engineer
1. 110% to quota
Project Management
Project Manager
1. Average 80% turn up for the year for all CIRRUS & SilverSky opportunities
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